TOP QUESTIONS


What is the difference between Office 365 & Office 2019 suites?

Office 365 is a subscription plans you can create your work with the premium versions of Office applications across all your devices: Word, Excel, PowerPoint, Outlook, Publisher, Access as well additional OneNote features. You can install across multiple devices, Including PC’s, MAC, Android or iPhone devices. In addition, you will get online storage with OneDrive. When you have an active Office 365 subscription, you always have the most updated version of office application. Office 2019 is a one-time purchase with the classic versions of the Applications such as Word, Excel and PowerPoint for use on Single PC or Mac. The applications are not automatically updated. To get the latest version, you must purchase Office again when the new version becomes available.


What is a Microsoft account and why do I need it to try or buy office?

Microsoft account is the combination of an email address and password that you use in to sign in to services like Hotmail, OneDrive, Windows Phone, Xbox LIVE, and Outlook.com. If you use any of these services, you already have a Microsoft account that you can use, or you can create a new account. As part of signing up for a trial or purchasing Office, you will be prompted to sign in with a Microsoft account. You must be signed in with this account to install and manage your Office software, or to use some subscription benefits, including OneDrive storage and Skype minutes


Where do I access my Office 365 Account?

You can access your subscription in https://portal.office.com. From here you can create new users and work with Exchange, Teams, Yammer and all the Office 365 applications.


What information do I need to provide to get started?

Custom Domain Name: Domain name registrar login and password, Your DNS hosting provider login and password, DNS records are usually managed by the registrar from which you bought your domain name, but sometimes a different company manages the DNS records.


What are the advantages of Office 365?

One of the biggest advantages of Office 365 is the ability to work from anywhere if you have an internet connection. Because it’s entirely cloud-based, you can access your mail, files and applications from any location and any devices.


Can I add my domain to Office 365?

Yes, you can add your own domain with Office 365. Instruction is here.


Do I need to installed email client to use Office 365?

No, you don’t need any of the stand-alone email client to use Office 365. However, many Office 365 plans have the option of using an Office suite, which would include Outlook. We recommend that you use the most up-to-date version of Outlook to ensure the most complete experience.


What ports does Office 365 use for the Exchange connections?

IMAP: Incoming Server PORT: 993 outlook.office365.com POP: Incoming Server PORT: 995 outlook.office365.com SMTP: Outgoing Server PORT: 587 smtp.office365.com


Can people with earlier versions of Office open documents I created using Office 365?

People using Office 365, Office 2016, Office 2013, and Office 2010 applications can open documents created using Office 2019 without any additional action.


Do I keep control of my documents with an office 365 subscription?

Yes. Documents that you have created belong fully to you. You can choose to store them online on OneDrive or locally on your PC or Mac.


What is the maximum number of Office licenses I can activate using the same Microsoft account?

Users can activate 1 subscription for Office 365 Home and Office 365 Personal and up to 25 licenses for Office Home & Student 2016, Office Home & Business 2016, and Office Professional 2016.


Can I edit documents within OneDrive for Business?

You can edit files within OneDrive for Business using the web app versions of Microsoft Office programs, including Word, Excel, PowerPoint, and OneNote. To open a file within OneDrive for Business, click the file and choose “Edit Document” and then “Edit in Web App” from the top menu bar. OneDrive for Business will remember the ten most recent versions of edited documents.


Can I edit documents simultaneously with other people?

Using Online version of O365 application, you can also collaborate and work on the documents at the same time as your colleagues.


How do I contact support?

You can contact our support team 24x7x365 by phone, chat or email.


What is mean by MFA?

MFA is short of Multi Factor Authentication for two-step verification. Compromising multiple authentication factors presents a significant challenge for attackers. Even if an attacker manages to learn the user’s password, it is useless without also having possession of the additional authentication method.


Can I install Office if there is already a version running on my PC or Mac?

If you already have what Microsoft call an “installer edition” of Office on your computer, you might not be able to install Office 365. The only workaround currently suggested by Microsoft is to uninstall the existing Office software from your computer and to try the Office 365 installation again.